FruitKings Privacy Policy

At FruitKings, we respect your privacy and are committed to protecting the personal data you share with us when you visit fruitkings.com, register an account, or use the FruitKings app. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By registering with fruit kings or continuing to use our services, you confirm that you have read and understood this policy.

Who We Are

FruitKings Online Casino is operated by Solaya Group Limited, a company registered in Gibraltar (company number 125734), with its registered office at Finsbury House, 32 Line Wall Road, Gibraltar GX11 1AA. We have operated FruitKings since 1 April 2026, having previously traded as Dazzletag Entertainment Limited. We hold a licence issued by the UK Gambling Commission under number 100050-R-341529-001 (public register reference 100050), and we operate exclusively for players resident in the United Kingdom. Accessing our games from outside the UK, or attempting to do so through a VPN or proxy service, is strictly prohibited under our terms.

Information We Collect

We collect several categories of information to provide you with a safe and personalised experience across FruitKings Casino.

Registration and Account Data

When you complete the fruitkings register process, we collect your name, date of birth, address, email, phone number and other identity details required for age and identity verification. This information is also used every time you complete a fruitkings login or fruit kings casino login, allowing us to confirm your identity and protect your account from unauthorised access.

Financial Information

We record details related to your fruitkings deposit and fruitkings withdrawal activity, including the payment method used, transaction amounts, and timestamps. Our accepted deposit methods include debit cards, Pay by Bank via Trustly, Apple Pay and Google Pay; we never store your full card or bank account numbers. Withdrawals are returned to the original funding source wherever possible, and we retain records of these transactions to comply with our licensing obligations.

Bonus and Promotional Activity

We track your participation in offers such as our fruitkings bonus, fruitkings no deposit bonus, fruitkings free spins, and any fruitkings promo code or fruitkings bonus code you redeem. This includes wagering activity related to the Daily Catch promotional game, Drops & Wins, Daily Tournaments and Weekly Wheel Drops, which helps us verify eligibility and prevent bonus abuse.

Technical and Device Data

When you use the fruitkings app or fruitkings casino app, we automatically collect device information, IP address, browser type, operating system and gameplay logs. This data helps us maintain the fruit kings app and fruit kings casino app functionality, detect fraud, and restrict access from restricted jurisdictions outside the United Kingdom.

How We Use Your Information

  • We use your data to verify your identity and age before allowing access to our games
  • We process your fruitkings deposit and withdrawal requests securely and efficiently
  • We personalise promotions, including fruitkings bonus and fruit kings bonus offers, based on your activity
  • We monitor account activity to detect fraud, money laundering, or breaches of our terms
  • We send you service communications, and, where you have consented, marketing messages about new fruit kings free spins or fruitkings casino bonus offers
  • We use aggregated data to improve our fruitkings slots, fruitkings live casino, and other game offerings

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website and within the FruitKings app to remember your login preferences, keep you signed in during a fruitkings login uk session, and analyse how you interact with our platform. Cookies also help us tailor promotional content and measure the performance of campaigns such as our welcome offer and ongoing fruit kings casino bonus programmes. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our services.

How We Share Your Information

We do not sell your personal data. We may share information with regulators such as the UK Gambling Commission, payment processors that facilitate your fruitkings deposit and withdrawal transactions, identity verification providers, fraud prevention agencies, and our game providers, including Playtech, Evolution, Pragmatic Play and others, solely to the extent necessary to deliver our services. Where required, we may also disclose information to law enforcement authorities to comply with our legal obligations.

Data Security

We employ industry-standard technical and organisational measures, including encryption and secure servers, to protect your personal and financial data from unauthorised access, alteration, or loss. Access to your account information is restricted to authorised personnel who require it to provide support or process your fruit kings withdrawal and deposit requests.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by UK gambling regulations, anti-money laundering laws, and our own record-keeping obligations. Once these retention periods expire, we securely delete or anonymise your information.

Your Rights

You have the right to access, correct, or request deletion of the personal data we hold about you. You may also object to certain processing activities, request a copy of your data in a portable format, or withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below, and we will respond in accordance with applicable data protection law.

Age Verification and Responsible Gambling

Our services are strictly limited to individuals aged 18 or over who are resident in the United Kingdom. We use the personal data collected during your fruitkings register process to confirm your age and eligibility. We also process information related to deposit limits, session activity, and self-exclusion requests to support our responsible gambling obligations and help you stay in control of your play.

International Data Transfers

As FruitKings Casino operates from Gibraltar and works with international payment and technology partners, your data may occasionally be processed outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of fruitkings casino services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your fruitkings casino review data, or wish to exercise any of your rights, please contact our support team via email at support@FruitKings.com, through live chat, or via our contact form. Live chat is available daily between 09:00 and 18:30, and emails are answered within 24 hours, seven days a week. Unresolved complaints may be escalated to complaints@begame.com.